This website does not sell or charge for services online. This policy explains the difference between a general enquiry and a later appointment or payment arrangement. It does not set cancellation conditions for a clinical service that has not been agreed.
1. No charge through the website
There is no checkout, card form, payment processor or purchase receipt on schorrclinicasa.online. Reading a page, using a menu or preparing an email draft does not authorize a charge. The website therefore does not hold a payment that it can automatically refund. A price or payment instruction received somewhere else must be checked against that separate transaction, its recipient and the terms provided at the time.
2. An enquiry can be withdrawn
You may leave the form without sending the draft, or delete the draft in your own email application. No booking or payment is created by doing so. If you already sent an enquiry, you may write again asking for it to be disregarded. Such a request concerns correspondence rather than a refund. It does not cancel a separate appointment you may have arranged through another channel unless that cancellation is communicated and handled under the relevant arrangement.
3. Confirm terms before a later payment
Before agreeing to a paid appointment or other service, request the relevant price, what is included, payment recipient and cancellation or rescheduling conditions. These website pages do not supply those transaction-specific conditions. An email enquiry is not proof that a fee has been paid or that an appointment is confirmed. Keep any quotation, agreement, payment receipt and confirmation associated with the actual arrangement so a later question can be considered accurately.
4. A refund for a separate service
If you have paid for a service outside this website, any cancellation, reimbursement or refund request must be considered under the actual agreement and applicable law. Equally, the absence of a website checkout does not remove a legal right connected with a real payment or service. Identify the transaction and the change you are requesting.
5. Banks, insurers and other parties
A bank, payment service, insurer or other third party has its own procedures for a payment or claim it handles. The Schorr website does not reverse those transactions, decide insurance coverage or process reimbursements. Contact the relevant party where necessary and use the recipient or provider identified in your actual arrangement. The website does not claim that a health plan is accepted, so coverage should not be assumed from visiting these pages.
6. How to raise a payment question
Write to [email protected] with a brief description of the issue, the relevant date and a reference that helps identify the arrangement. Do not include full card numbers, bank passwords, identity documents or medical records in the initial message. Ask which supporting information is needed and how to provide it appropriately. Preparing the website email draft is not confirmation that a refund was requested successfully, accepted or paid. You retain any mandatory rights and applicable complaint routes.